FREQUENTLY ASKED QUESTIONS

At Boomba Bamboo, our aim is to ensure your interaction with us is as smooth and enjoyable as possible. To assist you promptly and effectively, we've compiled a comprehensive list of frequently asked questions. This section provides answers to the most commonly raised queries, offering you immediate access to the information you may be seeking.

Whether you have inquiries regarding order placement, delivery timelines, order tracking, our return policy, or the sustainability of our products, rest assured, we've got you covered.

Recognizing the uniqueness of your potential question, if you can't locate a solution to your specific query, please feel free to reach out to our customer service. We're here to provide assistance and are committed to ensuring your experience with Boomba Bamboo is extraordinary.

We appreciate your choice in selecting us. Our hope is that you find everything you need here for a shopping experience that is both hassle-free and comfortable.

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 If you can't locate a solution to your specific query, please feel free to reach out to our customer service.

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How should I wash my bamboo sheets?

Caring for bamboo sheets is simple. Utilize a gentle detergent and opt for a cold or lukewarm temperature during washing. Steer clear of bleach and fabric softeners, as they may impact the quality of the fibers. When drying, either use a low-temperature setting or hang the sheets to air dry.

I am allergic to dust mites. Is a bamboo duvet a good choice?

Bamboo is a breathable material, making it less appealing to dust mites and fungi as they struggle to thrive in it. Moreover, bamboo possesses inherent antibacterial and antifungal properties, reducing the likelihood of dust mites and other allergens.

In what sizes are the bamboo pillowcases available?

Bamboo pillowcases are available in the following sizes (per two pieces):

Small 40×80
Medium 50×75
Large 60×70

Is the pillow made of 100% bamboo?

Certainly! All our pillows are crafted from 100% bamboo. It's not only the pillow itself, but also the fabric components of the cover (the pillowcase) and the accompanying storage bag that are made from 100% bamboo.

Your duvets are 100% natural and organic bamboo duvets, what exactly do you mean by that?

With us, you'll exclusively discover duvets crafted entirely from bamboo. The duvet cover, known as the ticking, is also fashioned from bamboo. Moreover, our summer duvets hold OEKO-TEX® and Ecocert certifications, ensuring that all our products are manufactured in a socially and environmentally responsible manner.

Can I get advice?

Absolutely! We are also here for guidance. If you have any inquiries or comments, feel free to reach out to us. You can send an email, reach us via WhatsApp (bottom left of the screen), or give us a call. You can expect a response within one working day.

What is the best way to wash my bamboo duvet cover?

Wash the bamboo duvet cover at a low temperature, ideally selecting 30 degrees or lower. This safeguards the fibers and preserves the beauty of your duvet cover for an extended period. Utilize a gentle detergent for washing the bamboo duvet cover. Avoid adding fabric softener or bleach, as these can harm the fibers and cause colors to fade.